Does Alibaba refund if you get scammed?
Does Alibaba refund if you get scammed?
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Does Alibaba refund if you get scammed?
Trade Assurance covers you in the event of shipping or quality-related disputes. Once your refund application is approved, Alibaba.com will generally refund you within 7 business days. However, this may differ depending on your payment method: Credit Card: receive the refund within 10 working days.
Is it hard to get a refund from Alibaba?
If you paid with debit or credit card, the refund will go to the card within 30 days. If you paid with your PayPalbalance or a bank account, the refund will go to your PayPal balance within 3-5 business days.
How do I not get ripped off on Alibaba?
7 tips for buying safely on Alibaba.com
Assess suppliers’ badges thoroughly. …
Check the price. …
Pay through verified methods. …
Check for ratings and reviews. …
Avoid brand name products. …
Check out the company’s history and transaction-level. …
Confirm products or request samples before buying.
Who pays for return shipping on Alibaba?
1 You have 15 days from the time your Easy Return is approved to return the product to the warehouse. 2 The warehouse or will cover the shipping fee if you choose to use the shipping methods offered by the warehouse. 3 You will be paying for the shipping fee if you choose to return the items yourself.
How do I know if I’m getting scammed on Alibaba?
7 common types of scams on Alibaba
Scam 1: Selling brand name products at a very low price. …
Scam 2: Supplier increases the quote after you place an order. …
Scam 3: Premium quality sample, poor quality order. …
Scam 4: Fake product compliance certificates. …
Scam 5: Changing products without notice at the time of dispatch.
Is there buyer protection with Alibaba?
Purchase with convenience, security, and extended support
Keep in mind: The basis of protection is the Alibaba.com online order. It is only enforced when you pay online via Alibaba.com. If there’s an issue with your order, request a refund within 30 days of product delivery.
What happens when you escalate a refund on Alibaba?
2.1 After the dispute escalate, Alibaba.com will act as a mediator and our dispute agent will take over and deal with your case within 3 working days normally.
Does Alibaba refund processing fees?
Normally, there is processing fee charged when you pay the order in the Alibaba.com. If you apply for the refund after payment, the system will refund you the processing fee automatically.
Does Alibaba pay for returns?
Millions of products on Alibaba.com are protected by our money-back policy. If you need to refund or return an order, apply via My orders > Order details. Fill in the information required and follow instructions to return products if applicable. Receive a full refund once the application has been processed.
What are the risks of buying from Alibaba?
Buyer Beware: The Risks of Shopping on Alibaba
Payment fraud: Risk of scams and financial loss.
Poor quality goods: Receiving substandard or wrong items.
Bait-and-switch tactics: False ads leading to copyright products.
Employee sub-contracting: Payments diverted to unauthorized factories.
Is Alibaba 100% safe?
You can’t start an online business without a product. So it makes sense to use Alibaba, the world’s biggest supplier marketplace. But is Alibaba safe? The short answer is yes, Alibaba is absolutely safe.
What do the orange diamonds mean on Alibaba?
The orange diamond icons represent a supplier’s lifetime transaction count on Alibaba. Each additional diamond indicates a higher transaction count, and therefore transaction tier.
Why is Alibaba shipping fee so expensive?
Alibaba bases its shipping fees on the items’ weight or volume. Optimizing the packaging can help you save money by lowering the volume of the packages. If there is extra space in your package, you will have to pay for it. This is why you should allow logistics experts like freight forwarders to help pack your goods.
What to do if a seller refuses to refund on Aliexpress?
You can open a dispute on the 11th day after seller has sent out your order and within 15 days of the order’s completion. If the Buyer Protection period is over, please contact seller, negotiate with seller to reach an agreement.